Drying Process for Water Damage

SMC 120327

Depending on the situation, water drying and restoration processes can require up to three phases.

Phase One – Emergency Service

Before any work begins, a Statement of Authorization will need to be signed. Our trained technicians will determine whether or not your flooring is able to be salvaged and dried in place. If so, we will use our specialized equipment to extract as much water as possible.  Please remember:

  • Our specialized technicians will use penetrating and non-penetrating meters to detect moisture in the structure of your home.
  • The technicians will use both high velocity air movers and dehumidifiers to dry the carpet and sub-floor and structure as quickly as possible.
  • In order to ensure proper and complete drying, this special equipment must be left on for the designated amount of time.
  • It is possible that the carpet may need to be treated to inhibit microbial growth. If the pad cannot be dried in place, we will detach the carpet from the tack, strip and remove the wet padding to expedite the drying process.
  • A pad sample will be taken back to our office to be matched and ordered for re-installation.
  • If your carpet cannot be salvaged, the technician may recommend removing both the carpet and pad once authorized by the insurance company and/or the customer.

Our goal is to fully restore your property as quickly as possible, however, the drying and restoration process may require three full phases before complete.

We will need to have access to your property during business hours in order to monitor the temperature, humidity and our drying equipment as the drying process continues. We will work with you on your preferred method for entry to your property.

Phase Two – Reinstallation/Cleaning

It may be necessary to install new pads when reinstalling successfully restored carpeting. This re-installation process involves re-stretching, reattaching the tack strip, seam repair, and threshold repair and/or replacement. The carpet is cleaned and deodorized after being reinstalled. When the carpet and pad can be successfully restored through in-place drying, the carpet will still need to be cleaned and deodorized. During this phase, any upholstery or other damaged furnishings will be cleaned. The technician will remove any equipment that may still be present at this time.

Phase Three – Structural Repairs

If necessary, after the drying process is complete, structural damage is assessed and the repair phase can begin. At this time, drywall, ceilings, and floors will be repaired. If carpet cannot be salvaged, new carpet and pad will be installed. It may be appropriate to complete structural repairs before reinstallation and cleaning.

For water damage repair, Tucson relies on ServiceMaster All Care Restoration. We offer 24 hour emergency water damage restoration. Call 520-495-0036 for immediate response.